Knowledge Management Resources and Techniques

In this section, I compile various resources and techniques that knowledge management (KM) practitioners can use to introduce KM and its supporting practices to an organization. I will focus only on non-technical knowledge management resources, as IT-based tools are discussed in the KM Tools and knowledge management systems sections. Those sections deal with actual IT based tools and the general implementation of systems respectively.

For now, I will look at the following non-technical knowledge management resources and techniques:

  • Cross-functional project teams
  • KM training & education
  • Storytelling
  • Mentoring

The subsections in this category have been kept intentionally brief, offering a general overview of the knowledge management resource in question. The goal is to provide the KM practitioner with an overview of the resources available to him. More segments will be added in the future.

If you landed on this page searching for a general resource guide to KM, you will be more interested in the site as a whole rather than this specific section. You can navigate to the relevant categories using the menus on the left or click "knowledge management" to be sent to the front page. As mentioned earlier, the site has a logical progression, moving from general definitions and supporting disciplines to models, strategy, and specific knowledge management resources and tools.

Alan Frost M.Sc., 2010 - Updated 2015



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Download "A Synthesis of Knowledge Management Failure Factors" by Alan Frost. Free paper released Jan. 2014.






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