Download "A Synthesis of Knowledge Management Failure Factors" by Alan Frost. Free paper released Jan. 2014.


References

Below you can find my list of sources for the work presented on this site.

First, for those of you interested in reading more on this, I particularly recommend:

Botha et al. (2008): The book is in two parts. The first presents a very concise and in-depth overview of knowledge management (KM), organizational learning, organizational memory, organizational culture, and so on. The second part offers one of the most in-depth looks at knowledge management systems that I have ever seen in a KM book.

Gamble & Blackwell 2001: An older text, but a very well written one, presenting an excellent overview of KM, which extends beyond what is offered in most books (e.g. discussing external relationships).

Liebowitz (2009): A short book focused on knowledge retention. It offers many interesting case studies, taking a more practical oriented approach than other texts.

There are many noted authors that I did not list above (e.g. Brown & Duguid's contribution to communities of practice) since I was trying to point the reader in the direction of more general KM texts.


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Alan Frost M.Sc., 2010 - Updated 2014

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