Below you can find my list of sources for the work presented on this site.
First, for those of you interested in reading more on this, I particularly recommend:
Botha et al. (2008): The book is in two parts. The first presents a very concise and in-depth overview of
knowledge management (KM), organizational learning,
organizational memory, organizational culture,
and so on. The second part offers one of the most in-depth looks at knowledge management systems that I have ever seen in a KM book.
Gamble & Blackwell 2001: An older text, but a very well written one, presenting an excellent overview of KM, which extends beyond
what is offered in most books (e.g.
discussing external relationships).
Liebowitz (2009): A short book focused on knowledge retention. It offers many
interesting case studies, taking a more practical oriented approach than other texts.
There are many noted authors that I did not list above (e.g. Brown & Duguid's contribution to
communities of practice) since I was trying to point the reader in the
direction of more general KM texts.
References
Ackerman, M.S. (1996) Definitional and Contextual Issues in Organizational and Group Memories, Information Technology and People
Vol 9, no 1, pp. 10-24.
Ackoff, R.L. (1999) Re-creating the corporation: a design of organizations for the 21st century, Oxford University Press.
After Action Reviews, Wikipedia, retrieved on January 2011 from http://en.wikipedia.org/wiki/After_action_review
Alavi, M., and Leidner, E.D. (2002). Knowledge Management and Knowledge Systems. In Barnes Stuart (ed) Knowledge Management Systems:
Theory and Practice, Thomsen Learning 2002
Argrys, C.,& Schon, D., (1996) Organizational Learning II - Theory, Method, and Practice, Addison-Wesley Publishing Company.
Bali, R., Wickramasinghe, N., & Lehaney B. (2009) Knowledge management primer, London : Routledge.
Beitler, M. (2005). Organizational Culture Change: Is It Really Worth the Effort? Retrieved on February 2011 from
http://ezinearticles.com/?Organizational-Culture-Change:--Is-It-Really-Worth-the-Effort?&id=102525
Botha A, Kourie D, & Snyman R, (2008), Coping with Continuous Change in the Business Environment, Knowledge Management and Knowledge
Management Technology, Chandice Publishing Ltd.
Brown, J.S. & Duguid, P., (1991) Organizational Learning and Communities of Practice. Toward a Unified View of Working, Organization
Science vol.2, no.1.
Brown, J.S. & Duguid, P., (1998), Organizing Knowledge, California Management Review vol. 40, no.3
Bukowitz, W., & Williams, R. (1999), The Knowledge Management Fieldbook, Financal Times/Prentice Hall.
Chan, J.O. (December 1, 2009), Integrating knowledge management and relationship management in an enterprise environment, Communications
of the IIMA
Chen., C., Huang, J. (April 2007) How organizational climate and structure affect knowledge management-The social interaction perspective.
International Journal of Information Management. Volume 27, Issue 2, April 2007, Pages 104-118
Choi, B., & Lee, H., (2000). Knowledge Management Enablers, Processes, and Organizational Performance: An Integration and Empirical
Examination, http://cis.kaist.ac.kr/Research/file/128.pdf
Claver-Cortés, E., Zaragoza-Sáez, P., Pertusa-Ortega, E. (2007). Organizational Structure Features Supporting Knowledge Management
Processes. Journal of Knowledge Management, Vol. 11 Iss: 4, pp.45 - 57
Clutterbuck, D. (2001). Sharing wisdom. Inside knowledge, 1 Jun 2001 in Volume 4 Issue 9
Collaborative Software. Wikipedia, retrieved February 2011 from http://en.wikipedia.org/wiki/Collaborative_software
Content Management, Wikipedia, retrieved on January 2011 from http://en.wikipedia.org/wiki/Content_management
Cook, S.D., & Brown, J.S. (1999), Bridging Epistemologies: the Generative Dance between Organizational Knowledge and Organizational
Knowing. Organization Science, vol. 10, no. 4.
Davenport, T.H., & Prusak, L. (2000), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.
Denning, S. (2000) The Springboard: How storytelling Ignites Action in Knowledge-era Organizations, KMCI Press
Dierickx, I., & Cool, K., (December 1989). Asset Stock Accumulation and Sustainability of Competitive Advantage. Management Science,
Vol. 35, No. 12, Printed in U.S.A.
DIKW. Wikipedia, retrieved September 2010 from http://en.wikipedia.org/wiki/DIKW
Document Management System, Wikipedia, Retrieved February 2011 from http://en.wikipedia.org/wiki/Document_management_system
Drucker, P. F. (1999), Management Challenges for the 21 Century, New York Harper Collins.
Ekinge, R., Lennartsson, B. (September 24-27, 2000), Organizational Knowledge as a Basis for the Management of Development
Projects, Accepted to Discovering Connections: A Renaissance Through Systems Learning Conference, Dearborn, Michigan,
Frank, U. (2002). A Multilayer Architecture for Knowledge Management Systems. In Barnes, S. (ed), Knowledge Management Systems: Theory and Practice. Thomsen Learning
Fruchter R. & Demian P., (2002). Knowledge Management for Reuse, CIB Conference Paper, 2002
Gamble, P.R., & Blackwell, J. (2001), Knowledge Management: A State of the Art Guide, Kogan Page Ltd.
Gardner, J. R. Changing and Organizational Culture. Cognitive Behaviour, retrieved February 2011 from
www.cognitivebehavior.com/management/concepts/changing_org_culture.html
Gebert, H., Geib, M., Kolbe, L., & Riempp, G. (2002). Towards customer knowledge management: integrating customer relationship management
and knowledge management concepts, St. Gallen: University of St. Gallen, Institute of Information Management.
Hatch, J., (2010). Defining Organizational Knowledge: Turning individual knowledge into organizational intellectual capital,
http://knol.google.com/k/defining-organizational-knowledge.
Heathfield S. M., Top 15 Characteristics of a Successful Mentor, About.com: Human Resources. Retrieved on February 20100 from
http://humanresources.about.com/od/coachingmentori2/qt/formal_mentor.htm
Hester, J. (2011). Successful KM Storytelling, Retrieved February 2011 from http://www.jeffhester.net/2011/02/01/successful-km-storytelling/
Horvath, (2000-2001). "Working with Tacit Knowledge", The Knowledge Management Yearbook
How to Succeed in Data Warehousing. Syntel, retrieved February 2011 from http://www.syntelinc.com/Internal.aspx?id=700&s=data+warehousing
Intranet and Extranet. Kioskea.net. Retrieved February 2011 from http://en.kioskea.net/contents/entreprise/intranet.php3
Jackson, S., E., DeNisi, A., Hitt, M., A. (ed) (2003). Managing knowledge for sustained competitive advantage: designing strategies for
effective human resource management, John Wiley and Sons
Janson, M., Brown, A. & Cecez-Kecmanovic, D. (2008). Strategies for Interweaving Groupware and Organizational Structure. http://csrc.lse.ac.uk
Jones, K., (2006). Knowledge management as a foundation for decision support systems. The Journal of Computer Information Systems, Summer 2006
Karahoca, A., & Ponce, J. (2009) Data Mining and Knowledge Discovery in Real Life Applications, In-Teh, 2009
Kreiner, K. (1999). Knowledge and Mind. In Porac, J.F., and Garud, R. (ed.), Advances in Managerial Cognition and Organizational Information Processing,. vol 6.
Lave, J., Wenger, E.(1991). Situated Learning: Legitimate Peripheral Participation, Cambridge, Cambridge University Press
Levitt, B., and James, G.M. (1996). Organizational Learning. In Cohen, Michael D. and Lee S. Sproull, Organizational Learning, Thousand Oaks, California, Sage Publications, 1996
Liebowitz, J. (1999). Information Technology Management: A Knowledge Repository, CRC Press LLC, 1999
Liebowitz, J. (2009). Knowledge Retention: Strategies and Solutions, CRC Press, LLC
Liu, S., Duffy, A. H. B., and Boyle, I. M., & Whitfield, R. I. (2008). Knowledge Re-use for Decision Support. In: Realising Network Enabled Capability (RNEC'08), 13-14 Oct 2008, Leeds, UK
Johnson, G.. (2001), Mapping and Re-Mapping Organisatinal Culture: A Local Government Example, retrieved February 2011 from
http://www.strategyexplorers.com/whitepapers/Culture-Web.pdf
Longman online dictionary, http://www.ldoceonline.com/
Madupu, R., R., & Parankusham, K. K. (2006). The Role of Metadata in the Datawarehousing Environment, Masters thesis, Luleå University of Technology
Maier, R. (2002). Knowledge Management Systems: Information and Communication Technologies for Knowledge Management, Springer Verlag Berlin Heidelberg
March J.G. (1988). Technology of Foolishness, in March, J.G., Decisions in Organizations, Oxford: Blackwell, p253-265
Markus, L. (2001). Toward A Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success. Journal of Management Information Systems,
summer 2001, vol. 18, no. 1, pp. 57-93.
Newell, S., Scarbrough, H., Swan, J., Hislop, D. (2000). Intranets and Knowledge Management: De-centred Technologies and the Limits of Technological Discourse.
In Prichard, C., Hull, R., Chumer, M., Willmostt, H. (Ed), Managing Knowledge: Critical Investigations of Work and Learning, Machmillan Business.
Nielsen, J. (2011). 10 Best Intranets of 2011. Useit.com, retrieved February 2011 from http://www.useit.com/alertbox/intranet_design.html, 2011
Nonaka, I. (1994). Theory of Organizational Knowledge Creation. Organizational Science, vol 5, no.1.
Nonaka I., Takeuchi H. (1995). The Knowledge-Creating Company, Oxford University Press.
Nonaka, I., and Takeuchi, H., (1996). The Theory of Organizational Knowledge Creation. International Journal of Technology Management, vol 11, no 7/8, 1996
Peters, T. J. (1988). A Skunkwork Tale. In Managing Professionals in Innovation Organizations. A Collection of Readings, Katz R. (ed), Cambridge, MA:Ballinger p433- 441
Polanyi, M. (1966). The Tacit Dimension. London, Routledge & Kegan Paul, 1966
Prahalad, C.K., and Hamel, G. (1990). The Core Competence of the Corporation. Harvard Business Review, May/June.
Ramage, M., & Reiff, F. (1996). Links between Organizational Memory and Cooperative Awareness, retrieved from
http://www.comp.lancs.ac.uk/computing/research/cseg/projects/evaluation/OM_CA.html
Robertson, J. (2003). Where is the knowledge in a CMS? Step Two Designs. Retrieved on February 2011 from http://www.steptwo.com.au/papers/kmc_wherek/index.html
Robertson, J. (2007). There are no "KM Systems. Step Two Designs. Retrieved February 2011 from http://www.steptwo.com.au/papers/cmb_kmsystems/index.html
Robertson, J. (2009). Seven roles of the intranet homepage. Step Two Designs. Retrieved February 2011 from http://www.steptwo.com.au/papers/kmc_homepage/index.html
Rumyantseva, M., Gurgul, G.., & Enkel, E.(2002): Perspectives for our partners: Knowledge Integration after Mergers & Acquisitions, in Georg von
Krogh and Andrea Back (ed), KnowledgeSource, Vol. 5, St. Gallen,
Scenario Planning, Value Based Management.net, retrieved on January 2011 from http://www.valuebasedmanagement.net/methods_scenario_planning.html
Sahu, T., (2007). Six Common Factors to Consider When Selecting a CMS. Revize, retrieved February 2011 from
http://www.revize.com/fileupload/Six_Common_Factors_to_Consider_to_select_a_Web_CMS_071125.pdf
Schein, E. H. (1992). Organizational Culture and Leadership. John Wiley & Sons
Senge, P.M. (1990). The Leader's New Work: Building Learning Organizations. Sloan Management Review, pp 7-23
Sole & Wilson (2002) Storytelling in Organizations: The power and traps of using stories to share knowledge in organizations, Harvard University
Swan, J., Robertson, M., Newell, S. (2002). Knowledge Management: The Human Factor. In Barnes, S. (ed), Knowledge Management Systems: Theory and Practice, Thomsen Learning
Tanler, R. (1997). The Intranet Data Warehouse, John Wiley Sons Inc.
Thierauf, R. J. (1999). Knowledge Management Systems. Quorum Books.
Timbrell, T. G., & Jewels T. J. (2002). Knowledge Re-Use Situations in an Enterprise Systems Context. Issues and Trends of Information Technology Management in Contemporary Organisations,
19-22 May 2002, Seattle, Washington, USA.
Virvou, M., & Nakamura, T., (2008). Knowledge-based software engineering: proceedings of the Eight Joint Conference on Knowledge-Based Software Engineering. IOS Press
Walsh, J.P. and Ungson, G.R. (1991). Organizational Memory. The Academy of Management Review 16(1):57-91
Wellman, J. L. (2009). Organizational Learning. Palgrave Macmillian.
Yu-N, C., (2007). Enhancing Groupware for Knowledge Management. Fifth International Conference on Information Technology in Asia (CITA 2007). Kuching , Malaysia.
Zanjani M.S., Rouzbehani, R., & Dabbagh, H. (2008) Proposing a Conceptual Model of Customer Knowledge Management: A Study of CKM Tools in British Dotcoms. World Academy of Science,
Engineering and Technology 38.
Alan Frost M.Sc., 2010
Like This Story? Please Share!
Like Our Site? Follow Us!
Sign up to our
Like This Story? Please Share!